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Medical Supply Company No-Fault Claims: What to Do When Insurance Refuses to Pay

If you’re a medical supply company providing vital equipment to injured New Yorkers, dealing with no-fault insurance denials can feel like hitting a brick wall. You’ve delivered essential care—wheelchairs, braces, wound care supplies—only to have the insurer refuse payment. This isn’t just a financial setback; it threatens your ability to serve vulnerable patients across Brooklyn, Queens, Manhattan, the Bronx, and Staten Island. Acting quickly and understanding your legal options is crucial to protecting your rights and your business.

Understanding No-Fault Insurance in New York

New York’s no-fault insurance laws are designed to ensure that accident victims receive prompt medical care, regardless of who caused the accident. Under this system, medical supply companies that provide authorized equipment to accident victims are entitled to timely reimbursement from the responsible insurance company. However, insurance carriers often delay, underpay, or outright deny claims—sometimes without a valid reason.

How Do No-Fault Insurance Denials Happen?

Insurance companies may deny medical supply claims for various reasons, including:

  • Alleging that the equipment was not medically necessary
  • Claiming incomplete or inaccurate paperwork
  • Asserting that the prescribed item is not covered under the policy
  • Exceeding allowable timeframes for submission

For example, after a pedestrian accident near a busy intersection in Brooklyn, a patient receives a back brace prescribed by their treating physician. The medical supply company submits all required paperwork, but the insurer delays payment, questioning the necessity of the equipment despite clear medical documentation. This type of denial is common—and often challengeable under New York law.

Legal Timelines: The Statute of Limitations Matters

In New York, medical supply companies have strict time limits for pursuing unpaid no-fault claims. Generally, you must submit your claim to the insurer within 45 days of providing the goods. If payment is denied or delayed, you have up to six years from the date of service to file a collection lawsuit or arbitration. Missing these deadlines can forfeit your right to compensation—so prompt action is critical.

Insurance Considerations and the No-Fault Process

No-fault insurers are required by law to respond to submitted claims within 30 days. If your claim is denied, you are entitled to a detailed written explanation. You can then challenge the denial through arbitration or litigation. Many medical supply companies in NYC choose to work with an experienced New York accident lawyer to streamline this process and maximize their chance of recovery.

Common Mistakes That Jeopardize Medical Supply Claims

  • Not submitting claims within the required timeframe
  • Failing to include all supporting medical documentation
  • Accepting a denial without challenging it
  • Attempting to negotiate directly with insurers without legal support

These errors can delay or prevent payment. A knowledgeable NYC personal injury attorney can help you avoid these pitfalls and enforce your rights under the law.

Take Action: Protect Your Business and Your Patients

If you’re struggling with unpaid no-fault claims, don’t wait. Rozhik Law Firm understands the realities of medical supply disputes in New York City. Our team is ready to fight aggressively on your behalf, helping you recover the compensation you’ve earned and ensuring injured New Yorkers continue to get the care they need. Contact us today for a free consultation to discuss your options and take the next step toward resolution.

What should a medical supply company do if a no-fault insurer refuses payment in New York? Submit a written request for a detailed explanation of the denial, gather all supporting documents, and consult an experienced NYC personal injury attorney to review your legal options.

How long does a medical supply company have to submit a no-fault claim in New York? Claims must be submitted within 45 days of providing the equipment or supplies to the patient.

Can a medical supply company challenge a denied no-fault claim? Yes. You can challenge denials through arbitration or a lawsuit, typically with the help of a qualified New York accident lawyer.

What documentation is required for a successful no-fault claim? Complete medical records, a prescription from a treating physician, invoices, proof of delivery, and timely claim forms are essential for approval.

Is there a time limit to pursue unpaid no-fault claims in New York? Yes. While claims must be submitted within 45 days, you have up to six years from the date of service to pursue legal action if payment is denied or delayed.

Published on: June 28, 2026
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Richard Rozhik, ESQ
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